Shipping Policy

Thank you for shopping with Futsil.shop. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed on weekends or public holidays.
  • During peak seasons, sales events, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

Location Delivery Time
India 5–10 Business Days
International 10–20 Business Days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location.
  • Free shipping promotions may be offered from time to time and will be displayed on the website when applicable.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can use the tracking number to monitor the status of your shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • We are not responsible for lost packages.
  • Additional shipping fees may apply for reshipment.
  • Orders returned due to incorrect addresses may be refunded excluding shipping costs.

Delayed or Lost Shipments

While we work with reliable shipping partners, delays may occasionally occur.

If your order has not arrived within the estimated delivery timeframe, please contact us and we will assist in investigating the shipment.

Customs, Duties & Taxes

For international orders:

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
  • Futsil.shop is not responsible for delays caused by customs clearance procedures.

Damaged Packages

If your package arrives damaged:

  1. Take photos of the package and product immediately.
  2. Contact our support team within 48 hours of delivery.
  3. We will review the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact:

Tread Name: futsil.shop

Name: Rathod Naresh Dineshbhai

Email: Futsil@outlook.com

Address: Dineshbhai, A-64,, shree vinayak residency, nansad gam, kamrej, Navagam, DIST: Surat, Gujarat - 394185

Mobile : 7990126095